Privacy Policy
Last updated: August 2026
ONEUL Group (“ONEUL”, “we”, “us” or “our”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, submit an enquiry, communicate with us, or otherwise interact with ONEUL Group and our brands.
1. Information We Collect
1.1 Information You Provide to Us
We may collect personal information that you voluntarily provide, including:
Your name
Email address
Phone number
Company or organisation name, where relevant
Information submitted through enquiry or contact forms
Details relating to business, partnership, property, supplier or franchise enquiries
Any other information you choose to provide when communicating with us
1.2 Website and Usage Information
When you visit our website, certain technical information may be collected automatically, including:
IP address
Browser and device type
Pages viewed
Date and time of your visit
Referring website or source
General website interaction and usage information
This information may be collected through cookies, analytics tools or similar technologies.
2. How We Use Your Information
We may use personal information to:
Respond to enquiries and communicate with you
Manage business, partnership, property, supplier or franchise enquiries
Provide information about ONEUL Group and our restaurant brands
Assess potential business or location opportunities
Maintain and improve our website and services
Understand how visitors use our website
Manage our business operations and relationships
Protect our systems and prevent misuse or fraudulent activity
Comply with legal and regulatory obligations
We will only use personal information for purposes reasonably connected with our business activities or as otherwise permitted by law.
3. Our Brands
ONEUL Group creates, owns and operates hospitality and Korean dining brands.
Information submitted through the ONEUL Group website may, where appropriate, be used in connection with enquiries relating to brands operated or managed by ONEUL Group.
We do not sell or rent personal information to third parties.
4. Disclosure of Personal Information
We may disclose personal information where reasonably necessary to:
Our employees and authorised team members
Related businesses or brands within ONEUL Group
Professional advisers
Website hosting and technology providers
Email, communication and analytics providers
Contractors or service providers assisting with our business operations
We may also disclose information where required by law or where necessary to protect our legal rights, property or safety.
5. Data Storage and Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
Personal information may be stored electronically using secure third-party systems and service providers.
While we take reasonable precautions, no internet transmission or electronic storage system can be guaranteed to be completely secure.
6. Cookies and Analytics
Our website may use cookies and similar technologies to help us understand website traffic and improve the user experience.
Cookies may collect information such as browser type, device information, pages visited and website activity.
You can control or disable cookies through your browser settings, although some website features may not function as intended.
7. Access and Correction
You may request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.
To make a request, please contact us using the details below.
We may need to verify your identity before processing a request.
8. Marketing Communications
Where permitted and with appropriate consent, we may occasionally send information about ONEUL Group, our brands, new locations, business opportunities or other relevant updates.
You may opt out of marketing communications at any time by using the unsubscribe option provided or contacting us directly.
9. Overseas Disclosure
Some of the technology and service providers we use may store or process information outside Australia.
Where personal information is disclosed overseas, we will take reasonable steps where required to ensure it is handled appropriately and in accordance with applicable privacy requirements.
10. Privacy Enquiries and Complaints
If you have a question, concern or complaint regarding how we handle your personal information, please contact us.
We will review privacy enquiries and complaints and respond within a reasonable period.
If you are not satisfied with our response, you may have the right to contact the Office of the Australian Information Commissioner (OAIC).
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, technology or legal obligations.
The latest version will be published on this website with the date of the most recent update.
12. Contact Us
ONEUL Group
Sydney, NSW, Australia
Email: info@oneul.com.au
